I have over 14 years of technical writing experience, including 5 years of part-time remote freelance work, in:
For the last 3-4 years, I have been working with software and API developement teams, creating technical specifications, API documentation, and content for developer portals.
Since 2014, I have been adding to my professional equity through public speaking and have presented at technical documentation conferences in India, US, Europe, Australia, and New Zealand.
A list of documents/content managed and delivered over different software/IT projects.
In a relatively short space of time of 3 months, I set up a doc workflow process and toolchain, managed to get 6 doc Pull Requests completed, set up a style guide template and created mockups of partner and developer sites for external Partners.
Freelancing with a fintech startup, I reviewed and created documentation for SDK developers to integrate their iOS and Android devices with the SDK product.
Managed technical documentation for 2 Australia-wide distributed energy initiatives documenting technical specifications, API design, user guides, and reference documentation.
Working remotely part-time with a niche startup based in the US, I scope, plan, and manage Online Help (100+ topics), What's New, Release Notes for a project management software for architects and engineers.
Led a team of technical writers instrumental in deploying technical documentation online to over 5 operational teams, and across 150+ users, giving the content experience an instant boost.
A collection of efforts to which I contributed, but did not create. I am always keen to give back to open source through documentation, collaboration, and volunteering with like-minded people!
Initiated the Write the Docs community in Australia in 2016. Organise meetup events in Melbourne and chair the annual conference since 2017.
Participated in Google Season of Docs 2019, and contributed to the GeoNetwork open source project.
Participated in a documentation sprint organised by Kubeflow.
I’ve grown to love public speaking. This section is a collection of my presentations/talks and publications, aboutx my experiences in Technical Writing.
Set up content design for onboarding and developer platforms. Created API documentation for recruitment partners and developers.
Developed and managed product and technical documentation including API content for developer portal and B2B users.
Documented processes, procedures and other content for FedRAMP security project.
Led a technical writing team documenting business processes for network operations and performance teams.
Created product content (Help, Release Notes, Feature Guides) for a student housing software
Worked with data warehouse development team to plan and deliver developer guides and reference material.
Led and mentored 2 technical writers working on a Smart Metering project.
Planned and created process documentation for a student management system implementation.
Scoped, designed and created a National Procedures Manual.
User content, Process documentation, Policy writing, Information Architecture projects for Australia Post, Alex Fraser Group, ANZ, Toyota Australia, DownerEDI Works, Elders Australia, BUPA.
Created online help (HTML and Web) for share registry desktop and web applications.
Developed context-sensitive online help for a radiology information system.