Documentation Projects
Solution implementation guides
Working as a Technical Writer in the Solutions Engineering team to plan, manage, create and deliver the technical content for our solutions.
Product marketing blogs
Wrote monthly blog posts capturing product enhancements, new features and documentation updates, along with other company news.
Product documentation, Information architecture, Content strategy
Working as a Technical Writer Advocate, contributing to, and managing product docs. Leading information architecture and content strategy projects.
Technical specifications and API documentation
Managed technical content for Australian distributed energy initiatives. Documented technical specifications, API design docs, user guides, and reference information.
Online Help
Scoped, planned, and created Online Help (100+ topics), What's New, Release Notes for a project management software for architects and engineers.
Developer Portals
Set up a doc workflow process and toolchain, wrote API documentation, and designed mockups of partner and developer sites for external Partners.
Process documentation and work instructions
Led a team of technical writers instrumental in deploying technical documentation to over 5 operational teams, and across 150+ users.
SDK documentation
Freelancing with a fintech startup, I reviewed and created documentation for SDK developers to integrate their iOS and Android devices with the SDK product.