Projects

This section contains projects I have worked on from scratch, and I have contributed to.

This page contains examples of technical content I have managed and delivered over different software/IT projects, broken down by types of content deliverables.

Note: Click each deliverable to read more about the context, problems, my contributions, and impact delivered through the project.

Technical implementation guides

Worked in the Solutions Engineering team to plan, manage, create and deliver technical content for customer solutions.

Product documentation and information architecture

Working as a Technical Writer Advocate, contributed to, and managed product docs. Led information architecture and content strategy projects.

Technical specifications and API documentation

Managed technical content for Australian distributed energy initiatives. Documented technical specifications, API design docs, user guides, and reference information.

Product marketing blogs

Wrote monthly blog posts capturing product enhancements, new features and documentation updates, and company news.

Online Help

Scoped, planned, and created Online Help (100+ topics), What's New, Release Notes for a project management software for architects and engineers.

Developer Portals

Set up a doc workflow process and toolchain, wrote API documentation, and designed mockups of partner and developer sites for a recruitment software organisation.

Process documentation and work instructions

Led a team of technical writers instrumental in deploying technical documentation to over 5 operational teams, and across 150+ users.

SDK documentation

Freelancing with a fintech startup, I reviewed and created documentation for SDK developers to integrate their iOS and Android devices with the SDK product.

Open Source and Community contributions

A collection of efforts to which I contributed, but did not create. I am always keen to give back to open source through documentation, collaboration, and volunteering with like-minded people.

Note: Click each deliverable to read more about the summary, scope, and key learnings and deliverables for these projects.