Working as a Technical Writer in the Solutions Engineering team to plan, manage, create and deliver the technical content for our solutions.
Wrote monthly blog posts capturing product enhancements, new features and documentation updates, along with other company news.
Working as a Technical Writer Advocate, contributing to, and managing product docs. Leading information architecture and content strategy projects.
Managed technical content for Australian distributed energy initiatives. Documented technical specifications, API design docs, user guides, and reference information.
Scoped, planned, and created Online Help (100+ topics), What's New, Release Notes for a project management software for architects and engineers.
Set up a doc workflow process and toolchain, wrote API documentation, and designed mockups of partner and developer sites for external Partners.
Led a team of technical writers instrumental in deploying technical documentation to over 5 operational teams, and across 150+ users.
Freelancing with a fintech startup, I reviewed and created documentation for SDK developers to integrate their iOS and Android devices with the SDK product.
Set up and managed Redocly's participation in Google Season of Docs 2021, and mentored technical writers working on our open source products.
Initiated the Write the Docs community in Australia in 2016. Organise meetup events across Australia and chair the annual conference since 2017.
Participated in Google Season of Docs 2019, and contributed to the GeoNetwork open source project.